Bengaluru 12th October 2022: Dr. Mohan’s Diabetes Specialities Centre, India’s largest chain of diabetes centres launched AI-enabled digital innovations under its digital transformation called Dr. Mohan’s Digital Diabetes Revolution with the 3D Initiative. The three D’s include 1, ‘DIA’ – an AI powered chatbot to assist people through automated digital conversations, 2, ‘DIALA’ – a patient-friendly mobile app and 3, ‘DIANA’ – a healthcare application for precision diabetes care. Dr V. Mohan, Chairman & Chief Diabetologist, Dr Mohan’s Diabetes Specialties Centre, and Dr. R. M. Anjana, Managing Director, Dr. Mohan’s Diabetes Specialities Centre launched this initiative in Chennai on. The digital transformation initiative enables seamless and highly personalized 24/7 online care and support services for people with diabetes. It is powered by world’s leading next-gen Total Experience (TX) Automation Platform, the AI-enabled virtual assistant to engage patients through an integrated approach across WhatsApp, Google Business Message, Facebook Messenger and web platforms.

Dr. R. M. Anjana, Managing Director, Dr. Mohan’s Diabetes Specialities Centre added, with the increase in smartphone penetration at every household and seamless data connectivity healthcare transcends beyond just physical care. Large volumes of digital healthcare data with deep learning paves the way for the deployment of bots to facilitate the use of technology to provide information and assist our patients. Enabling a conversation across various platforms such as WhatsApp, Facebook Messenger, Google Business Message and other web platforms will empower patients.

Dr V. Mohan, Chairman & Chief Diabetologist, Dr Mohan’s Diabetes Specialities Centre said, Through these AI-powered innovations, we offer expert medical advice accessible to everyone around the clock. These tech-enabled next-generation platforms will offer real-time solutions about diabetes care and dispel myths for the benefit of our people. With an aim to provide timely medical assistance through technology integration and disruption, we are confident that it will bridge the gaps prevailing in diabetes care. We aim to provide a holistic healthcare experience by helping patients and doctors to intelligently monitor health data over long term to enable predictive and proactive care.