Leadership Change: Kshitij Jawa Joins Hilton Goa Resort Candolim as General Manager
21st October 2024: Kshitij Jawa has been named as the new general manager of Hilton Goa Resort, Candolim. A seasoned leader with two decades in the hospitality industry, Jawa’s expertise spans across pre-opening projects, hotel operations, marketing, food and beverage, team management, and financial management. At Hilton Goa Resort Candolim, his leadership role will be crucial in achieving the hotel’s ambitious growth goals over the next few years focused around elevating hotel positioning, enhancing the guest experience, fostering a culture of excellence, and further developing the in-house team. The hotel is owned by Soham Leisure Ventures Private Limited a subsidiary of Sun Estates Developers and managed by Hilton.
Kshitij Jawa will lead the team across all aspects of the hotel operations, administration, guest services and satisfaction.
“I look forward to this new opportunity and am proud to be able to lead the phenomenal team at Hilton Goa Resort, Candolim,” said Kshitij Jawa. “My ultimate goal is to ensure this hotel remains a top choice for both domestic and international travelers across market segments by delivering outstanding customer service and amenities. I am excited to work alongside this talented group of people to continue building on the legacy, setting new benchmarks in delivering memorable experiences.”
Over the years, Kshitij has held leadership roles in some of India’s most prestigious hotel chains. Prior to joining Hilton Goa Resort, Candolim, Kshitij served as the General Manager at Radisson Hotel Group, Mohali, where he spearheaded the successful launch of India’s first Radisson RED brand and mentored teams to achieve new heights in operational success. His other notable tenures have been with brands such as Radisson Hotel Group, Marriott International, Hyatt Hotels & Resorts, and The Oberoi Hotels & Resorts. He holds a Master’s in Business Administration from the Indian Institute of Management Kozhikode and has completed Guest Service Management program at the Oberoi Centre of Learning & Development, New Delhi. He is also an active part of the community and volunteers for local organizations and charities, keeping in line with Hilton’s overall service culture and giving back philosophy.
Hilton Goa Resort, Candolim is part of Hilton Honors®, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using Digital Key.