Gurugram, 22nd April 2025: Kyno Health, one of India’s fastest-growing health tech platforms focused on primary care, has announced the “Doctor at Home in 20 Minutes” service across Delhi-NCR and Bangalore. This first-of-its-kind offering brings doctors to patients’ doorsteps within just 20 minutes, transforming how modern India accesses timely and quality primary healthcare. In a market where traditional healthcare access remains fraught with delays and inefficiencies, Kyno’s pioneering model has delivered over 20,000 home consultations since its inception in 2023, achieving an impressive 91% patient satisfaction score.

Despite the overall healthcare market projected to reach $610 billion by 2026, primary care—the first and most crucial touchpoint for patients—remains largely underserved. Patients frequently encounter prolonged waiting times, lack of administrative transparency, inconsistent quality standards, and difficulty identifying trusted healthcare providers. These challenges often lead to delayed treatment, resulting in complications that require costlier tertiary care and creating a significant burden on India’s healthcare infrastructure. Kyno, originally founded with a promise of 60-minute consultations, has effectively overcome these challenges by leveraging supply chain innovations and tech-driven operational efficiency, enabling it to now consistently deliver care in just 20 minutes. Through its proprietary technology infrastructure, Kyno addresses these pain points by ensuring timely doctor arrival across urban geographies, a feat previously considered logistically impossible in congested metropolitan areas.

Reflecting on the company’s journey, Aditya Gupta, Founder of Kyno Health, said, “Every minute a patient spends waiting for medical care is a minute too long. This belief has driven Kyno’s mission from day one. By bringing experienced doctors to patients’ homes within 20 minutes, we’re eliminating barriers that have traditionally separated people from quality healthcare. The impact extends beyond convenience—we’re helping patients address health concerns earlier, before they escalate into more serious conditions. Our vision is to create a healthcare ecosystem where seeking medical attention becomes as frictionless as ordering food or booking a ride, fundamentally transforming how India approaches primary care.”

Founded in 2023, Kyno Health has rapidly established itself through its comprehensive healthcare ecosystem, which includes 24/7 on-demand doctor visits, nursing services, diagnostics, and medicine delivery, all delivered with a patient-first approach. The company has implemented a proprietary “Doctor Excellence Framework,” ensuring rigorous selection through over 10 specialised assessments and a mandatory 30-day on-the-ground training program for physicians. This approach has enabled the company to maintain a 4.9-star Google rating and achieve a 25% patient repeat rate, reflecting its commitment to exceptional patient care and service excellence. Kyno’s service portfolio addresses a wide range of healthcare needs, from common ailments to chronic conditions such as hypertension and diabetes, alongside specialised services like IV drips, vaccinations, injections, and diagnostic tests. It caters to a diverse patient base, including working professionals, nuclear families, senior citizens, and patients with chronic conditions.

As the company enters its next growth phase, it is currently in discussions with leading healthcare-focused venture capital firms to secure funding. This investment will enhance its proprietary technology, expand specialised services, and accelerate market penetration while maintaining its doctor-led, technology-enabled approach to addressing the $40 billion primary care opportunity in urban India.