Utilized by more than 20% employees, almost equal women and men—the initiative reflects EZ’s commitment to holistic support at work.

Gurgaon, May 09, 2025 – EZ, known as the “Services Factory of the World,” a leading name in the B2B services industry, has reinforced its commitment to employee well-being by empowering over 20% of its workforce through the Performance Buddy program—a confidential one-on-one counseling support initiative provided by an external team of professionals specializing in mental well-being. The Performance Buddy program offers a safe, unbiased, non-judgmental, and confidential space for employees to engage openly with trained counselors, fostering emotional clarity, mental well-being, and self-awareness as essential drivers of performance.

Employees, particularly Gen Z and Millennials, now prioritize workplaces that focus on mental wellbeing, active listening, and personal growth. This shift reflects a broader generational change where success is defined not only by professional achievement but by emotional support and a holistic work experience. The Performance Buddy program has been integral to helping employees navigate a broad spectrum of personal and professional challenges. These include managing stress, improving work-life balance, resolving interpersonal conflicts, developing self-awareness, and setting self-improvement goals. The program has provided consistent support, empowering employees to show up fully in both their work and personal lives, reinforcing EZ’s belief that performance is not just about meeting KPIs but about empowering people to thrive as whole individuals.

The program has steadily increased in participation, with 80–90% of available monthly sessions being consistently utilized by employees. Approximately 50–55 employees have participated in 300+ sessions since its inception, with a balanced gender distribution—45% women and 55% men. The program has seen growing comfort and trust over time, with employees recognizing it as an integral part of their well-being. Notably, the program facilitates 8 one-on-one counseling sessions per month, thoughtfully scheduled during office hours to seamlessly integrate support into the workday.

“With the Performance Buddy program, we’re reinforcing what we’ve always believed—that real performance comes from real support. Psychological wellness isn’t a luxury—it’s the core of any thriving workplace. By creating space for open dialogue and emotional clarity, we’re helping our people show up as their full selves—resilient, grounded, and ready to lead,” said Joy Sharma, Founder and CEO of EZ.

In line with its broader goal of fostering authenticity and empathy at work, EZ continues to embed emotional well-being into its long-term strategy. The company recognizes that mental clarity and emotional regulation are foundational to personal and professional growth, which in turn drives innovation and business success. Through the Performance Buddy program, EZ aims to create a workplace culture where reflection, emotional wellness, and personal development are not only normalized but actively encouraged.

EZ’s approach to employee support goes beyond the traditional focus on professional output. The program reflects the company’s deeper understanding that personal challenges and professional performance are intrinsically linked. The Performance Buddy program is a natural extension of EZ’s People First philosophy.

Ms. Divya Anand, Head of People at EZ, shares, “The Performance Buddy program complements our efforts to support our people through the everyday ups and downs. It serves as a meaningful step toward individual growth and well-being.” Ms. Melody P Chauhan, Associate Director – Delivery at EZ, adds, “Mental well-being is the foundation of a high-performing team and a successful organization. When employees thrive mentally, they drive innovation, productivity, and growth.”

Beyond the Performance Buddy program, EZ continues to foster a vibrant culture with purpose-driven initiatives that champion innovation, learning, and community. Programs like EZ Fridays, which blend skill-building, creative engagement, and leadership sessions, EZ Hackathons, focused on real-world problem-solving through AI and automation, and the EZ Honor Code, which ensures a fair and inclusive environment, are integral to EZ’s overarching strategy for growth. The company’s flexible work policies, cross-functional exposure, and seasonal traditions, such as Work-from-Wherever Weeks, reinforce a culture of belonging, continuous growth, and trust.