August 16, 2024 — SCB 10X, the disruptive technology investment arm of SCBX Group, announced their participation in the series A funding round for Ema, a San Francisco-based generative AI company creating  Universal AI Employees of the future. The $36M Series A extension round, co-led by Accel and Section 32, with participation from SCB 10X, Prosus Ventures, Hitachi Ventures, Sozo Ventures, Wipro Ventures, Colle Capital, and Frontier Ventures, brings Ema’s total funds raised since inception to $61 million. The investment in Ema underscores SCB 10X’s “Moonshot Mission” in backing frontier technology startups globally, and their conviction in the powerful breakthroughs generative AI will bring to enterprises.

Ema’s groundbreaking agentic AI system transforms workplace productivity by using a collection of AI agents, known as Ema’s Personas, to execute a wide range of complex tasks end-to-end. Notably, Ema’s platform requires no coding, enabling enterprise users in any function to customize and deploy AI employees with a natural language interface. By removing the complexities to end users, Ema lowers the barrier for businesses looking to adopt advanced AI solutions and becomes a powerful and easily accessible tool for employees to capitalize on. Since launch, Ema’s platform has improved efficiency and boosted productivity for numerous organizations, offering seamless integration, data protection, and unparalleled accuracy. Their unique multi-agent architecture overcomes the limitations inherent in traditional LLMs, such as inaccurate outputs, potential data security risks, and the lack of domain-specific insights necessary for informed decision-making, enabling Ema to provide functionalities static LLMs are unable to serve, such as the ability to:

• Adapt to enterprise-specific data and workflows
• Leverage multiple LLMs based on accuracy, cost, and performance requirements
• Maintain data privacy and security by operating within the company infrastructure
• Provide explainable and verifiable outputs, crucial for business accountability
• Continuously update and learn from real-time enterprise data
• Execute complex and multi-step tasks autonomously

Surojit Chatterjee, CEO and Co-founder of Ema, said “Our goal is to revolutionize enterprises by enabling every employee to work more efficiently through easy-to-deploy and precise agents. Our universal AI employee will assist businesses in carrying out tasks in areas such as customer support, employee assistance, sales enablement, compliance, revenue operations, and beyond, freeing up teams to concentrate on the most strategic and valuable projects.”

Mukaya (Tai) Panich, CEO and Chief Venture and Investment Officer at SCB 10X, expressed, “Congratulations to Surojit Chatterjee, Souvik Sen, and the Ema team on the successful fundraise. Ema’s innovative use of Generative AI to power enterprise workflow automation strongly aligns with our investment thesis in the Deep Tech space. Their platform, which combines proprietary Generative Workflow Engine™, Knowledge Graph, and EmaFusion™ Model, addresses critical challenges for enterprise AI adoption, while ensuring the highest levels of security and compliance. As SCBX Group aims to increase our AI-enabled revenue to 75% by 2028, we believe this partnership will provide valuable insights into deploying efficient, reliable, and compliant AI solutions. We’re excited to support Ema’s vision of transforming the future of work with Universal AI Employees and look forward to the innovations that lie ahead.”

Founded in 2023, Ema has achieved impressive traction within the first year, securing enterprises in various sectors including IT, legal, financial services, and healthcare. The founding team’s track record in scaling products and technologies at companies such as Google, Flipkart, Coinbase, and Okta sets Ema on a promising trajectory to capture the fast-growing autonomous AI and agents market, projected to reach $41 billion by 2029.

As a pioneer of agentic AI, Ema’s ability to customize and deploy “AI employees” or “Personas” for specific business functions will redefine the future of work across multiple industries. Ema is leading a new era of collaboration between human and AI employees, where innovation flourishes, and productivity skyrockets.