The New Reality of work for IT & IT-BPM Sector

From being the outhouse to leading in every front and guiding the future workplaces

29th November 2022, New Delhi, India: As part of its recognition lists announcement, Great Place to Work® India has recently announced India’s Best Workplaces™ in IT & IT-BPM as their 8th edition. The global authority on workplace culture, Great Place to Work®, assesses various organizations as a part of their research, based on which the companies get identified as Best Workplaces, every year.

This year the research indicates that the IT sector has not only been able to sustain the growth in engagement scores over the last year but also has seen a steady increase since 2018. This increase can be attributed to a continued focus on fairness, respect, and collaboration in the workplace. Despite the organizations in the IT and IT-BPM sector experienced a plethora of phenomena including great resignation, quiet quitting, and moonlighting, the companies have ensured that they create a High-Trust, High-Performance Culture™ leading to sustained growth even during the most dynamic times.

With several new jobs openings, each with a specific niche to thrive in, the IT sector is booming. The foundation of everything at work originates from employee trust in their work and the people they work with, even though leadership effectiveness and culture fit have paved the road to developing a wonderful workplace culture. This requires an in-depth examination of what employees anticipate from their leaders in terms of enhancing the value of the work they do and how they see themselves fitting into the larger picture. This in-depth analysis provides the key to understanding “The It Factor” in IT workplaces.

Workplace culture has become paramount for the IT & IT-BPM sector, it is imperative for leaders to recognize the key differentiators and the several challenges faced by the employees in the workplace. Organizations have constantly been making efforts to strengthen the perception of equity and impartiality at work, however, this perception is driven by egalitarian treatment at work and the culture of impartiality has seen the most increase but equity in terms of salary and rewards has gained less ground. There still exists a gap in fair pay and fair profit sharing with the workforce. For creating a fair workplace Leaders must ensure, keeping fairness at the forefront of their organizational values and building a culture of zero-tolerance toward unfair treatment. To foster the best workplaces, there are 3 key differentiators – employee benefits, caring work environment, employee growth, and autonomy

“It is difficult to envisage any business that has not reaped the benefits of the digital revolution. Despite of uncertain global scenario, the IT industry has consistently augmented the growth of India’s knowledge economy. The industry has also been instrumental in strengthening India’s digital capabilities making huge strides in deep tech, AI and AR offering an entirely new gamut of opportunities in terms of job and value creation.

Technology companies have been regarded as leaders in forward-thinking and innovative workplace cultures. The Pandemic gained impetus along with the wave of startups has made it imperative for organizations to focus on their people with technology becoming real-time and user experience becoming global. Despite witnessing phenomena like great resignation and quiet quitting, organizations are on their way to cracking the code as there has been a 2% improvement in the overall employee experience in the IT & IT-BPM sector since last year.

Congratulations to all our winners for this coveted recognition. I am confident that the industry and its leaders will continue to set global benchmarks in workplace culture.”- said Yeshasvini Ramaswamy, Serial Entrepreneur & CEO, Great Place To Work India.

Great Place to Work® India has released the list of winners called India’s Best Workplaces in IT & IT-BPM 2022 highlighting key differentiators and challenges and what sets the Best Workplaces apart from the rest. The complete list of India’s Best Workplaces in IT & IT-BPM 2022 can be viewed here.