Harish Kumar GS, Head of Sales, India and SAARC, Check Point Software Technologies

The India Secure Access Service Edge (SASE) market is rapidly evolving due to various key drivers. One of the primary factors fueling its growth is the transformation of the workplace, with the rise of remote and mobile workforces.

As of 2023, over 70% of Indian companies have adopted remote work in some form, either partially or entirely, as per a survey by NASSCOM. The need for secure and flexible network solutions like has become increasingly critical. And, an organization in India is attacked on average 3,244 times per week over the last 6 months, compared to 1,657 attacks per organization globally. The rise in cyber threats has prompted organizations to seek comprehensive security solutions, further driving the adoption of SASE technologies.

But even for the most seasoned IT professionals, the security upkeep of networks can be challenging. Harmony SASE users now have a new tool at their disposal to streamline these challenges: the Infinity AI Copilot digital assistant, currently in preview. Trained on our extensive Harmony SASE documentation, Copilot puts answers to your questions right at your fingertips. Whether you’re configuring firewall rules or managing malware detections, Copilot provides quick, reliable support whenever you need it.

What is Copilot?

Caption: The Infinity AI Copilot menu

Infinity AI Copilot is an advanced AI chat tool designed to help users streamline their Harmony SASE tasks. It’s like having a personal SASE expert available on demand. Need guidance on getting started with a deployment? Copilot is there for you.

Trained to understand and interpret questions specific to Harmony SASE, Copilot assists with a wide range of tasks, from setting up new rules and configuring features to troubleshooting and getting detailed insights on best practices. It’s an intuitive assistant that helps streamline your workflows, ultimately saving you time and reducing the need to sift through extensive documentation.

Your On-Demand SASE Expert

With Copilot, you can:

Get instant help on setup and configuration: Whether you’re new to Harmony SASE or expanding your deployment, Copilot can walk you through setting up Private Access and Internet Access, adding firewall rules, and configuring other aspects of your network. This means you can get started faster and with more confidence.
Access best practices with ease: Security configurations often require expert guidance. Copilot offers recommendations for everyday tasks like assessing and managing firewall or web filtering rules, giving you peace of mind that your network is secured according to industry standards.
Find information on specific features: Want to know how to import your team from your identity provider? Copilot can guide you through it, letting you integrate and manage users with ease.
AI Infinity Copilot Examples

Let’s look at a couple of real-world scenarios.

Scenario 1: Blocking Access to Specific Websites

Suppose you want to block access to a particular site across your organization’s network. With Copilot, you can get step-by-step guidance on setting up the web filtering rule you need to achieve this. Copilot explains each step in detail, from accessing the Harmony SASE Administrator Portal to configuring and positioning the rule correctly.

Scenario 2: Handling a Malware Detection

Imagine that you receive a malware detection alert in your Harmony SASE logs. Handling this situation promptly is crucial to prevent any potential spread. Copilot can provide guidance by outlining the steps you should take following a malware detection such as isolating the affected device, performing a full malware scan, and updating your security policies to mitigate future risks if necessary.

How to Get Started

Caption: You can access Infinity AI Copilot from the Harmony SASE dashboard

If you’re a current Harmony SASE user, accessing Copilot is simple. Just log in to the Infinity Portal, navigate to Harmony SASE, click “Infinity AI Copilot” in the upper right, and start typing your question. The AI will provide you with a detailed response tailored to your query, complete with references to relevant documentation, and step-by-step instructions.

If you’re not sure what to ask, just click the three vertical dots to see commonly asked questions, you can also access other menu options here such as chat export and chat history.

Embrace the Future of Network Security Management

Infinity AI Copilot is making network security more accessible and manageable for IT teams. It reduces the time and effort required to keep your network secure with on-demand expert guidance helping you to spend less time on network security and more time managing other aspects of your environment.

Whether you’re a new user or a seasoned professional, Copilot can help maximize the potential of Harmony SASE for your organization. Try the Copilot preview today.