Hyderabad, 14, September 2023: GS Caltex India, a leading name in the automotive lubricants industry, is proud to announce the launch of its flagship service centers, Kixx Smart Bike Stations, at various locations in Hyderabad. With decades of experience, GS Caltex India has consistently delivered top-notch lubricants for various automotive and industrial applications. This strategic initiative marks a significant milestone for GS Caltex India as it reaffirms its commitment to providing unparalleled service excellence to motorcycle enthusiasts in the region.
The grand inauguration of the Kixx Smart Bike Station took place, today and was attended by esteemed members of the GS Caltex board, including Rajesh Nagar, CEO, GS Caltex India; K Madhu Mohan, GM, Marketing; and Deep Malhotra, GM – Retail. This momentous occasion symbolizes GS Caltex’s dedication to elevating the standards of motorcycle maintenance and servicing while fostering growth within the mechanic community.
The Kixx Smart Bike Stations by GS Caltex India are set to revolutionize the motorcycle service industry in Hyderabad. In the first phase of this ambitious project, GS Caltex India plans to open 25 exclusive service stations, followed by an additional 50 stores in phase 2. This expansion is a testament to GS Caltex’s vision of providing top-notch service to motorcycle owners across the city.
Rajesh Nagar, CEO, GS Caltex India; commented, “We are excited to introduce the Kixx Smart Bike Stations in Hyderabad, which represent a significant leap forward in the motorcycle service industry. Our goal is to offer customers an unparalleled service experience by ensuring standardized working procedures, highly trained and skilled staff, and the use of the highest quality lubricants. This Smart Bike Station is India’s first such station. Since this is the maiden station, the success of the concept is dependent on this station’s success and that is possible by providing the best products to our customers and ensure an exceptional bike experience for them. This Smart Bike Station model will be replicated across India in many cities. The Indian market is very promising, we see big growth happening in the two wheelers, cars segment, where more and more people want to have independence of movement, so the growth of this segment will be rapid. Also, the technology is changing very rapidly, lots of improvements are coming in the engines and there is demand from customers for better performance of vehicles. New technologies are getting evolved therefore it is very important to have good product for engine oil of two and four-wheeler vehicles which can fulfill the demands from technology and aspirational aspects. Public response is phenomenal and the customers who used our Kixx products at least once in their vehicles are satisfied with it and want to continue with it.”
K Madhu Mohan, GM, Marketing; added, “The Kixx Smart Bike Stations will serve as hubs of innovation, offering motorcycle owners a one-stop solution for all their servicing needs. We are confident that this initiative will not only benefit our customers but also empower the local mechanic community by providing them with access to advanced training and tools.”
Deep Malhotra, GM, Retail; emphasized the importance of these service stations in enhancing the overall customer experience, saying, “At GS Caltex, we believe that our customers deserve nothing but the best. With the launch of the Kixx Smart Bike Stations, we aim to set a new industry benchmark for service quality and customer satisfaction.”
The Kixx Smart Bike Stations will cater to a wide range of motorcycle brands and models, offering services such as oil changes, tune-ups, diagnostics, and more. Customers can expect a seamless and hassle-free experience, backed by GS Caltex’s decades of expertise in automotive lubricants.
GS Caltex India invites all motorcycle enthusiasts in Hyderabad to experience the future of motorcycle servicing at the Kixx Smart Bike Stations. With a commitment to excellence, innovation, and customer satisfaction, GS Caltex India is ready to raise the bar for motorcycle service standards in the region.