Dehradun, India – Hyatt Regency Dehradun Resort & Spa, the largest luxury hotel in Uttarakhand, proudly announces the appointment of Deepali Mathur as its new Director of Rooms. Known for its panoramic setting and its seamless blend of world-class elegance with the soul of the mountains, the resort now steps into a new era of refined guest experiences under her leadership.

Stepping into this role, Deepali brings a unique philosophy that aligns perfectly with the resort’s identity, one where anticipation, precision, and personalization form the cornerstone of every stay. She believes that each guest journey is a story, with every touchpoint, from arrival to farewell, carefully crafted to foster a sense of connection that stays long after departure.

Deepali’s vision for the rooms division is one of harmonious sophistication, where operational excellence complements heartfelt hospitality. She intends to pair Hyatt’s globally renowned service culture with the natural grace and warmth of Uttarakhand, nurturing local talent and empowering them to deliver service that is structured yet deeply personal. Guests can expect rooms that feel like private sanctuaries, where intuitive design, smart technology, and local artistry come together to offer comfort, individuality, and seamless functionality.

A proven leader, Deepali has guided complex hospitality transitions, including the successful implementation of new property management systems without disrupting guest experience with her ability to lead with calm, clarity, and presence. Her collaborative approach ensures that every department works in unison, presenting experiences that are as cohesive as they are memorable.

Her appointment comes at an opportune time for Hyatt Regency Dehradun, as the resort elevates its position as the preferred destination for all purposes of travel. Deepali’s focus on personalizing stays, amplifying guest value, and introducing smart, sustainable innovations will enhance the resort’s appeal for discerning guests who value experiences.

For Deepali, the role is more than an operational mandate; it is an opportunity to create an emotional imprint on every visitor. Her long-term aspiration is to shape a rooms division that is remembered not just for its professionalism, but for the warmth, empathy, and intuitive service that define true opulence.

With this appointment, Hyatt Regency Dehradun Resort & Spa stays committed to delivering remarkable hospitality in the heart of the hills, where the might of the mountains fulfills the warmth of the valley, and every visit becomes a story worth telling.